You may track your mobility scooter order by clicking on this text: Track Your Order Order number and email is required in order to track your order.

We aim to ship the orders in 1-2 days, and depending on the location it takes 2-6 business days. Our free shipping refers to ground shipping. You may expedite the shipping in checkout page.

It takes around 6-8 hours to fully charge this wheelchair scooter.

We have 30-Day Free Return Policy, which means that after you receive the mobility scooter, you have 30 day to return the scooter at no cost. After the first 30 days, we do not accept returns for a refund. Please contact us if you need more information.

Ephesus S5 is designed for adults and seniors who have mobility needs. However, our customers use it as a handicap electric scooter as well. Since this model goes quite fast, we do not recommend using this model as a handicap scooter due to safety reasons.

Although S5 is a lightweight scooter for elderly which weighs (62 lbs), we still recommend a team lift.

This folding mobility scooter does not require assembly, you just need to plug in the headlight and backrest (optional). No additional assembly is required, one person can ride the scooter within the first minutes of the package opening.

Ephesus S5 being the best outdoor mobility scooter is recommended to be used outdoors. This is because it is designed to handle harsh road conditions such as muddy, grass, brick, and cobblestone roads.

Ephesus S5 also is able to go up to an incline of 12 degrees, making it the perfect power scooters for seniors. We recommend riding your electric mobility scooter on the sidewalk, however, you may also ride your motorized wheelchair scooter on the bike lane.

The maximum loading capacity of the mobility scooter is 265 lbs and 65 lbs for the child seat. Recommended user height limit is 6'4"

The 4 wheel mobility scooter comes with a free ground shipment. You may expedite the shipment on the checkout page if you'd like your portable scooter to arrive faster. We require a signature upon delivery. You may request to pick up your folding lightweight mobility scooters from our warehouse in Santa Ana, CA.

Try not to abuse the harsh road capabilities of this travel mobility scooter as long as it is not necessary. Keep your portable mobility scooters stored indoors where it is at room temperature to make sure your battery doesn't get damaged. It takes about 4-6 hours for this 4 wheel mobility scooter to fully charge, make sure you do not overcharge the battery.

The Ephesus S5 power mobility scooter only operates with a key. A spare key is also provided in case you lose the other key.

Yes. Since this mobility scooter is designed for people who need mobility assistance, we may also call it an electric wheelchair scooter as well.

What makes the Ephesus S5 different is the modern aesthetic design combined with a longer-range and smooth ride experience. Ephesus S5 not only does not hold you back from your daily activities but even helps you through those tasks, making it one of the best scooters for seniors.